Most med spas miss a third of their calls — mid-treatment, at lunch, after close. We install a front desk with a real AI receptionist behind it. It answers around the clock, texts back any call it misses, books straight onto your calendar, and follows up with clients who haven't rebooked. Our own phone runs on it. Call and hear it.
New clients are expensive. The ones already in your book are not. Most spas only work the first list.
It starts with a free audit that puts a dollar figure on what you're missing. If the number is worth fixing, we build the system that fixes it — and we run it.
We pull your call logs and client list, count what's slipping, and put a dollar figure on it. Fifteen minutes, no charge. If the number turns out to be small, you've lost nothing.
Get the audit →Answers when your team can't: during treatments, at lunch, after hours, on Sunday. It speaks naturally, handles real questions, and books actual appointments on your calendar.
How it works →When a call does slip through, the caller gets a text within seconds, while the phone is still in her hand. The conversation continues, and the booking happens anyway.
How it works →Your Botox regulars are due back every ninety days, and some are overdue right now. We reach out in your spa's voice, one personal text at a time, and rebook them.
Learn more →Every happy visit gets a Google review ask, automatically. Unhappy feedback comes to you privately first, before it ends up anywhere public.
Learn more →When the off-the-shelf stack can't do what your operation needs, we design and build software that can. That's the firm in Modernization Firm.
Learn more →The voice that answers our phone is the exact product we install for you. Ask it a question, try to book a slot, see if you can tell it's software.
A woman decides she wants lip filler before an event next weekend. She calls three med spas. Two ring through to voicemail. The third answers, walks her through pricing, and books her for Friday at 2:00. Nobody at that spa touched a phone. We know, because we built that front desk — and ours is the number you just saw.
Not a med spa? We modernize other operations too →We pull the numbers and show you what missed calls and lapsed clients are costing you, in dollars.
Reactivation starts with the clients you already have. Most spas see bookings inside the first two weeks.
The AI receptionist, text-back, booking, and review system go live on your existing number. We run it.
One page a month: contacted, replied, booked, showed, revenue. You'll know exactly whether it's working.
Most software in this space adds a dashboard your front desk now has to manage. We take the work off their plate instead, and we're judged on one number: appointments on your calendar.
The audit is free and takes fifteen minutes. We pull your missed-call count and your overdue-client list, and we put a number on both. Then you decide.
Get the free audit